sandals cancellation policy
If you have already booked, we will let you know about any changes as soon as we can. An EHIC is not a substitute for travel insurance. Guide to our cancellation charges. your injury, illness or death was caused by an event or circumstances which the person who caused it could not have predicted or avoided even if they had taken all necessary and due care; or, your illness, injury or death was your own fault or fault of any members of your party, you should contact our customer service office on, you should write to our customer service office at, you should include a letter about your injury or illness from your doctor if you can; and, you will transfer to us any rights you have against the supplier or any other person, so that we can claim back from suppliers any payments we make to you, plus any legal or other costs. If you select the "hold" option, the credit card used for the deposit will automatically be charged an additional $302 in 21 days. The Guest's Tour Operator and/or Travel Agent is required to provide a copy of the Notice (in Paragraphs 24, 28 and 29) to the Guest. Vaccination and other health requirements/recommendations are subject to change at any time for any destination. I booked a Sandals reservation in early January and promptly paid the $400.00 deposit. $29.99 $54.53 Quick View 46% OFF Women's Daily Peep Toe Hollow Stitching Wedge Heel Slippers Sandals. The TSA requires passengers to provide mandatory Secure Flight Passenger Data before ticketing. If the particular services which gave rise to the claim or complaint complied with local laws, norms and regulations applicable to those services at the time, the services will be treated as having been properly provided. Additional protocol and guaranteed cleanliness standards to ensure heightened health and safety measures for guests seeking peace of mind in the Caribbean. Now you can spread the cost of your Luxury Included® Sandals vacation over a number of months! You and your loved ones can experience paradise knowing all reservations made now through January 31, 2021 for travel until August 31, 2021 will automatically receive insurance coverage for medical expenses during your resort stay and also includes several benefits while you're away. This maximum amount will only be payable where you have not received any benefit at all from your holiday. If in the course of such investigation we reasonably establish that a cardholder has claimed a transaction to be fraud in error, then the holiday booking will be subject to further internal checks. The total remaining balance of your vacation will automatically be charged 45 days prior to check-in date. in essence they decided to give us back $5k rather than waive a few … Effective 01 October 2020, Virgin Atlantic will operate from London Heathrow Airport only. You must accordingly check your tickets very carefully immediately on receipt to ensure you have the correct flight times. The charge will be calculated according to how many days before your booked departure we receive your cancellation notice as per the table below and covers our administrative and management costs of cancelling your holiday. Occasionally, we have to make major changes to the flight or accommodation making up your holiday with us. There may be other restrictions and conditions on some offers, but these are explained in the details of those offers and in the pre-contractual information offered to you. If within 24 hours of booking your online vacation at www.sandals.com, you find a lower price for the same arrival date, number of nights and room accommodations we will refund the difference. There is also a limit of £25,000 per booking. Sandals is despicable! You and we both agree to submit to the non-exclusive jurisdiction of the English courts. Please note that the 3-night cap does not apply to persons with reduced mobility, pregnant women or unaccompanied minors, nor to persons needing specific medical assistance, provided we have been notified of these particular needs at least 48 hours before the start of your package. Full details can be obtained from the ABTA website (www.abta.com). $24.99 $46.14 Quick View 44% OFF Women Hollow Out Lightweight Pure Color … Any future bookings connected to such cardholder details may be denied until such time as any outstanding monies owed to us relating to the error are recovered. In the event that we are asked to reissue certain travel documents and we agree to do so, an administration charge of £50.00 per person will be payable by you. For more information, please read Sections 7 and 12. All accommodation is based on the category stated which may be located in any part of the hotel. This agreement and our services shall be exclusively governed by and construed in accordance with English law. Offers may not be applicable to group bookings. Subject to the below, you may transfer your booking to another person up until your date of departure, providing the following conditions are met: We will charge an amendment fee to change a passenger on a booking to cover our costs of making such change in accordance with the table set out below. It is possible that flight times may be changed even after tickets have been dispatched - we will contact you as soon as possible if this occurs. As the lead booking name you should check this booking confirmation carefully as soon as it is received and contact us immediately if any information which appears on the confirmation or any other document appears to be incorrect or incomplete, as it may not be possible to make changes later. From time to time we are asked by banks and card issuers to investigate transactions which the cardholder believes to be fraudulent. Payments must be authorised by the cardholder named in the holiday booking. These guidelines apply only to holders of UK Passports. If you book via our Website or have opted in other circumstances for us to contact you via email, we will communicate with you using the email address you have provided. Sandals Holidays will be fully responsible for the proper performance of the package as a whole. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. If the organiser or, in some Member States, the retailer becomes insolvent, payments will be refunded. Please bear in mind that for certain changes in the travel components, the supplier treats them as a cancellation and charge accordingly (up to 100% of the cost of the original accommodation) for that part of the arrangement. Answer 1 of 8: I am very, very disappointed in Sandals. We have taken all reasonable care to make sure that all the services which make up your holiday advertised by us are provided by efficient and reputable businesses. A cot or rollaway bed is on a request basis only and we cannot guarantee these at the time of booking. They are set by airlines and are subject to various factors including air traffic control restrictions, weather conditions, potential technical problems and the ability of passengers to check in on time. Therefore, from 1st July 2018 you have benefited from all EU rights applying to packages. 9 HEALTH & TRAVEL ADVICE: The Foreign and Commonwealth Travel Advice Unit issues and frequently updates advice for those travelling outside of the UK as to safety and security, entry requirements, travel warnings and health. ESTA covers multiple entries and is valid for two years. For more information, please read Sections 7, 11 and 12. Guests travelling between 21st-31st December 2023 are required to pay a non-refundable deposit of £615 (€700) by 1st May 2023 and full payment is due, and non-refundable, by 1st September 2023. a change in accommodation to that of a lower category or in a different area from the initial accommodation booked; or, a change in the time of your departure or return flight by more than 12 hours; or. For more information about financial protection and the ATOL Certificate, go to: www.atol.org.uk/ATOLCertificate. If failure to have any necessary travel or other documents results in fines, surcharges or other financial penalty being imposed on us, you will be responsible for reimbursing us accordingly. If you do not receive your travel documents within 10 days of travel, please call our Customer Support Team on 08000 22 30 30. Your booking confirmation will show the latest planned flight timings. 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